FREQUENTLY ASKED QUESTIONS

Have a question? We are happy to help.

On this page you will find answers to the most frequently asked questions about our software.

Is your question not listed or would you like to see in person what best suits your needs and desires?

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Optios offers, among other things online bookings, a digital agendaa POS system, inventory management, customer management and marketing tools to.
Yes, Optios offers a unique salon app that allows clients to easily book and manage their appointments.
By sending automatic remindersvia email and text message of the appointment and offering the ability to make online advances requesting them. Read all the tips to prevent no-shows here.

Functionalities & usage

Transition, training & support

At Optios, we provide thorough and hands-on training for you and your team, both on-site at the salon and digitally. During this session, we go through the entire software with you step by step, so you learn to make the most of all the functionalities. We'll make sure your account is fully set up and customized to your salon's specific needs. After this training, you will be completely ready to start working with Optios smoothly and efficiently.
There is proactive follow-up by a Customer Success employee and support via phone, chat and email with the help desk.

For pricing information, it is recommended that a quote request a quote or schedule a demo.
Optios offers several formulas tailored to the needs of your salon.

Prices & subscriptions

Security & privacy

Optios securely stores data in the cloud and provides encryption of customer information.
Yes, Optios complies with European privacy laws and ensures proper processing of personal data.

There are several reports available, such as sales, inventory and performance overviews, to provide insight into salon performance. The dashboard and reports give you insight into your salon's key metrics.
Yes, Optios allows you to export reports, which is useful for accounting and analysis.

Reporting & Analysis

Optios provides tools for manage customer profiles, appointments and communications, including automatic reminders and marketing campaigns via email or text message.
Yes, with Optios' marketing tools you can easily create newsletters and promotions send out to your customer base.

Customer management & marketing

POS system & payments

Yes, the POS system from Optios supports various payment options and offers integration with Optios Pay payment terminal.
Yes, the system allows for (online) gift cards and discount offers and manage them.

Optios offers a digital calendar and personnel management, which allows you to easily manage schedules and appointments.
Yes, Optios allows you to track and analyze employee commissions and performance.

Team management & staff

Integrations & external links

Yes, Optios offers a mini website in each package and a PRO website if you want a nice full-fledged website. If you already have an existing website, you can integrate the online booking on your website.
Yes, you can integrate online booking link with platforms such as Facebook and Instagram allowing customers to book appointments through social media.

Is the answer to your question about Optios not listed? Ask your question via chat or through our contact form.

"One of the great advantages of Optios is the complete integration of all functions. Everything from my accounting to client management and even my personal appointments is in one place. That's really fantastic!"

- Maite

START QUICKLY WITH OPTIOS?

FREE CONSULTATION

Our expert will visit you at your salon for a free consultation. Together you look at the problems and needs in your hair salon. Then our expert will propose a package that suits you.
QUALITATIVE TRAINING

We give you and your team quality training in the salon or digitally. We go over the software from A to Z and make your account ready for use. After this you are completely ready to start using Optios!
PROACTIVE FOLLOW-UP

We certainly won't leave you in the lurch! Your personal Customer Success employee will give you intensive guidance during the start-up and proactive follow-up afterwards.