FREQUENTLY ASKED QUESTIONS

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On this page you will find answers to the most frequently asked questions about our software.

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General questions about salon software

Comparing salon software

Optios offers, among other things online bookings, a digital calendar, a cash register system and payments via Optios Pay, inventory management, customer management and marketing tools .
Yes, Optios offers a unique salon app that allows clients to easily book and manage their appointments.
By sending automatic remindersvia email and text message of the appointment and offering the ability to make online advances requesting them. Read all the tips to prevent no-shows here.
Yes. With Optios, you can have customers pay a deposit online when booking an appointment. This significantly reduces the number of no-shows at your salon.

Functionalities & usage

Transition, training & support

At Optios, we provide thorough and hands-on training for you and your team, both on-site at the salon and digitally. During this session, we go through the entire software with you step by step, so that you learn to make the most of all the functionalities. We'll make sure your account is fully set up and customized to your salon's specific needs. After this training, you will be completely ready to start using Optios smoothly and efficiently. Read all about the Optios switching service.
There is proactive follow-up by a Customer Success employee and support via phone, chat and email with the help desk.

For pricing information, it is recommended that a quote request a quote or schedule a demo.
Optios offers several formulas tailored to the needs of your salon.

Prices & subscriptions

Security & privacy

Optios securely stores data in the cloud and provides encryption of customer information.
Yes, Optios complies with European privacy laws and ensures proper processing of personal data.

There are several reports available, such as sales, inventory and performance overviews, to provide insight into salon performance. The dashboard and reports give you insight into your salon's key metrics.
Yes, Optios allows you to export reports, which is useful for accounting and analysis.

Reporting & Analysis

Optios provides tools for manage customer profiles, appointments and communications, including automatic reminders and marketing campaigns via email or text message.
Yes, with Optios' marketing tools you can easily create newsletters and promotions send out to your customer base.

Customer management & marketing

POS system & payments

Yes, the POS system from Optios supports various payment options and offers integration with Optios Pay payment terminal.
Yes, the system allows for (online) gift cards and discount offers and manage them.

Optios offers a digital calendar and personnel management, which allows you to easily manage schedules and appointments.
Yes, Optios allows you to track and analyze employee commissions and performance.

Team management & staff

Integrations & external links

Many salons in Belgium and the Netherlands opt for salon software that combines appointments, payments, and customer management in a single platform, such as Optios. This helps them work more efficiently, improve customer management, and reduce no-shows. Optios is used by both hair salons and beauty salons and is suitable for small and larger teams.
Yes. Optios supports specific needs of Dutch salons, such as online bookings, automatic reminders, and reports. Salons in the Netherlands use Optios to save time and manage their schedules, as well as to easily manage staff.
Yes. Optios is flexible and scalable. Small salons can easily manage the system without unnecessary features and still have access to all the essential tools, such as online booking, point of sale, customer management, and marketing.
Salon software is not legally required, but more and more salons are choosing to work efficiently. In Belgium, software helps with accurate cash register registration, while Dutch salons mainly focus on online bookings and automation.
The price varies depending on functionalities and salon size. In Belgium and the Netherlands, subscriptions usually range from a few tens to hundreds of euros per month. Optios works with a transparent model for all-in-one management, which is often more cost-effective than combining separate tools.
Check out the Optios subscriptions.
Yes. Optios centralizes appointments, payments, customer data, inventory, and reports in one system, saving salon owners time and enabling them to do business more intelligently.
View: Reporting & analysis.
Salon software supports growth by making processes more efficient and improving customer follow-up. Automatic reminders, marketing emails, and performance insights help salons in Belgium and the Netherlands optimize their schedules and revenue.
Read more: Salon marketing.
Salon software supports growth by making processes more efficient and improving customer follow-up. Automatic reminders, marketing emails, and performance insights help salons in Belgium and the Netherlands optimize their schedules and revenue.

Many other salon software programs operate via platforms where customers sometimes "disappear" to other salons, or where commissions are charged per booking. Optios operates completely independently of commissions and keeps all your appointments and payments entirely under your own control.
In addition, email and text message reminders are included in every package, allowing you to actively reduce no-shows at no extra cost. What really sets Optios apart is its fully customizable online booking system, which you can tailor to the style, branding, and look and feel of your salon. This allows you to maintain complete control over your customer experience and professional image.
Why this is important:
- All features integrated into one platform (calendar, online booking, marketing, cash register, customer management, and inventory)
- No commissions or loss of customers to other salons
- Memories always included
- Booking system fully customized to your brand style

Yes, Optios offers a mini website in each package and a PRO website if you want a nice full-fledged website. If you already have an existing website you can use the online booking integrated on your website.
Yes, you can integrate online booking link with platforms such as Facebook and Instagram allowing customers to book appointments through social media.

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"One of the great advantages of Optios is the complete integration of all functions. Everything from my accounting to client management and even my personal appointments is in one place. That's really fantastic!"

- Maite

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FREE CONSULTATION

Our expert will visit you for a free consultation. Together you will map out the needs of your salon in order to come up with a tailor-made package. Sounds good?
QUALITATIVE TRAINING

Quality training for you and your team: check. We go through the software with you from A to Z. Then you are completely ready to start using Optios.
PROACTIVE FOLLOW-UP

A Customer Success employee guides you intensively during the start-up and follows up all your questions afterwards. Of course you can always contact us via the helpdesk.