FREQUENTLY ASKED QUESTIONS

Have a question? We are happy to help.

On this page you will find answers to the most frequently asked questions about our software.

Is your question not listed or would you like to see in person what best suits your needs and desires?

👉 Then feel free to schedule a free consultation!

Functionalities & usage

Transition, training & support

  • At Optios, we provide thorough and hands-on training for you and your team, both on-site at the salon and digitally. During this session, we go through the entire software with you step by step, so you learn to make the most of all the functionalities. We'll make sure your account is fully set up and customized to your salon's specific needs. After this training, you will be completely ready to start working with Optios smoothly and efficiently.

  • There is proactive follow-up by a Customer Success employee and support via phone, chat and email with the help desk.

  • For pricing information, it is recommended that a quote request a quote or schedule a demo.

  • Optios offers several formulas tailored to the needs of your salon.

Prices & subscriptions

Security & privacy

  • There are several reports available, such as sales, inventory and performance overviews, to provide insight into salon performance. The dashboard and reports give you insight into your salon's key metrics.

  • Yes, Optios allows you to export reports, which is useful for accounting and analysis.

Reporting & Analysis

Customer management & marketing

POS system & payments

  • Yes, the POS system from Optios supports various payment options and offers integration with Optios Pay payment terminal.

  • Yes, the system allows for (online) gift cards and discount offers and manage them.

  • Optios offers a digital calendar and personnel management, which allows you to easily manage schedules and appointments.

  • Yes, Optios allows you to track and analyze employee commissions and performance.

Team management & staff

Integrations & external links

  • Yes, Optios offers a mini website in each package and a PRO website if you want a nice full-fledged website. If you already have an existing website, you can integrate the online booking on your website.

  • Yes, you can integrate online booking link with platforms such as Facebook and Instagram allowing customers to book appointments through social media.

Is the answer to your question about Optios not listed? Ask your question via chat or through our contact form.

"One of the great advantages of Optios is the complete integration of all functions. Everything from my accounting to client management and even my personal appointments is in one place. That's really fantastic!"

- Maite

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