Far fewer no-shows, without having tocall them yourself.The reminder is sent automatically, right on time.
A confirmation right after booking, and a reminder whenever you choose—via email or text message. Salons that operate this way see their no-shows drop by an average of 68%. For treatments where more is at stake, you can also request an online deposit.
, 2:30 p.m.
How much a no-show actually costs you.
A missed appointment without prior notice doesn't just cost you that one sale—it also costs you the time you could have spent with another client. For salons without a reminder system, that amounts to an average of €4,200 per year.
A Week on the Calendar
Example of a week with four appointments per day.
Annual average
€4.200
Lost revenue at a salon without a reminder system.
- The treatment that didn't happen.
- The hour that remains empty, even though your team is ready.
- The customer who was actually available at that time.
Average for salons without automatic reminders. Your score depends on your prices and your calendar— calculate it below.
How Optios Reduces No-Shows.
Automatic reminders via email and text message are sent at the right time, so customers don't forget their appointments. Salons that use this feature see their no-shows drop by an average of 68%—without anyone on your team having to make a phone call.
Set it up once, and it will update automatically with every appointment you make.
Confirmation After Booking
Every new appointment automatically receives a confirmation email with the date, time, and treatment.
A Reminder at Your Convenience
Hours or days in advance, via email or text message. You set it up once, and it applies to your entire calendar.
Customers can reschedule on their own
Anyone who can't make it can reschedule or cancel through the online reservation system —you'll see the spot become available right away.
You can see what's coming
For each message, you can see whether it has been delivered and read. That way, you'll know who it's still worth calling.
68%
Fewer no-shows, on average
€4.200
Average annual loss without reminders
3500+
Salons in Belgium and the Netherlands
4.8/5
Review on Google
Online advance payments for appointments that carry more weight.
For treatments where the risk of no-shows is higher, you can ask for an online deposit—customers who have already paid almost always show up.
- You decide for yourself which treatments require a deposit.
- The customer pays online, right when they book.
- The amount paid will be deducted from the final bill at your salon.
- Your terms and conditions are included in the confirmation so there won't be any disputes later on.
Payments made by your customers in the salon are processed through your cash register and payment terminal. To learn how this fully integrated system works, visit Optios Pay.
Advance payment set for
Everything you need to keep your appointments.
Confirm, send reminders, request a deposit, and follow up afterward: it's all in Optios, and it all works together. You set it up once, and it automatically applies to every appointment in your calendar.
Calculate your own savings.
Wondering how much your salon can save? Set the two sliders to your own numbers for an initial estimate—and then use the free ROI simulator for a customized calculation.
Your grades
Based on 50 work weeks per year and an average of 68% fewer no-shows with automatic reminders. This is an estimate, not a guarantee—your actual results will depend on your prices, your schedule, and your clients.
How much you can get back each year
€4.590
Revenue that is lost today but will largely remain in our memories.
What salons say about their schedules.
A spot that opens up doesn't have to stay empty: if you cancel in time, you'll make room for a last-minute booking.
The ability to offer last-minute appointments is my favorite feature. That way, we don't waste valuable time, and customers can sometimes book an appointment unexpectedly quickly.
Frequently Asked Questions About No-Shows.
The questions salon owners ask us most often about reminders, online payments, and what a missed appointment really costs.
How do automated reminders reduce no-shows?
Can I require employees to make advance payments online?
How much does a no-show cost on average?
Can I set the time of the reminder myself?
Does this also work on WhatsApp?
Don't cancel your appointments.
In half an hour, we’ll go over your treatments, your schedule, and the best time to send reminders to your clients. Not a presentation—just a conversation.
14-day free trial · ★★★★★ 4.8/5 on Google · 3,500+ salons