Simple and centralized customer management

With Optios client management, you never have to switch between different programs, Excel files or paper notes again. All client data is managed centrally within your salon software, so you always have instant access to the right information.

From appointments, purchase history, treatment notes and customer preferences to subscriptions and loyalty cards. You have everything at hand to provide customers with personalized and professional service.

Good customer management means better service and stronger customer loyalty, and you notice that in satisfaction as well as growth.

Want to experience how easy customer management can be and how it takes your service to the next level?

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WHAT WE OFFER YOU.

Manage all your customers in one place - without the hassle

✔️ Centralized customer database - All customer data in one place, always accessible.

✔️ SkinTrack & color formulas - Save treated areas and color formulas by client.

✔️ Forms Management - Consult completed forms prior to an appointment.

✔️ Subscriptions & loyalty cards - Manage loyalty programs easily.

✔️ Personal Notes - Record preferences and display them in your calendar.

✔️ Purchase History - Track previous purchases and provide personalized service.

✔️ Communications Overview - See what emails and text messages customers received and read.

✔️ Automatic reminders & no-show follow-up - Prevent missed appointments and follow up on no-shows.

HOW IT WORKS

With Optios' customer management software, you build a valuable customer database, keeping track of all data, preferences and communication history for each customer. Thanks to this all-in-one customer management you optimize the customer experience and increase your sales.

New clients who visit your beauty salon or hair salon visit can easily be added to the system. This not only helps you to follow up with regular customers, but also to attract more customers to your salon.

In addition, Optios ensures that no-shows are kept to a minimum. The software automatically sends appointment confirmations and reminders, and in case of a missed appointment, you can easily follow up with a no-show message. This way, you maintain control over your schedule and ensure a consistent flow of monthly new clients.

Want to simplify your customer management and grow your salon?
Contact us today for a no-obligation demo. 👇

WHAT DO SALON PROS THINK OF OPTIOS?

 

We let colleagues have their say!

 

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GEOGANIC

"One of my favorite features is the stock and inventory management. If you keep track of everything correctly, you will never be short of products again. This is thanks to the automatic orders. For inventory I can just pull a list from the system and thanks to the barcode scanner I don't have to count anything anymore. What a time saver!"

 

START QUICKLY WITH OPTIOS?

  • FREE CONSULTATION

    Our expert will visit you at your salon for a free consultation. Together you look at the problems and needs in your hair salon. Then our expert will propose a package that suits you.

  • Qualitative training

    QUALITATIVE TRAINING

    We provide you and your team with quality hair salon training. We go over the software from A to Z and make your account ready for use. After this, you are completely ready to get started with Optios!

  • PROACTIVE FOLLOW-UP

    PROACTIVE FOLLOW-UP

    We certainly won't leave you in the lurch! Your personal Customer Success employee will give you intensive guidance during the start-up and proactive follow-up afterwards.