Frequently Asked Questions: Optios & Aimy Partnership
Optios has a new look and, together with Aimy, will continue to shape the future of salon software. This may raise some questions. That’s why we’d like to clearly outline what this means for you and your salon.
The Collaboration
What's New?
Optios and Aimy have partnered to bring smart AI tools to the Belgian hair and beauty industry. For you, this means your trusted Optios software will be enhanced with smart tools, starting with an AI receptionist who answers your phone and the option for fully managed online marketing. This will put your salon at the forefront of the industry.
Who is Aimy?
Aimy is a Dutch software company in the hair and beauty industry that provides smart software solutions for salons. While Optios has been providing the salon software you rely on every day for years, Aimy specializes in the latest AI technology. Now, these two elements are coming together: our salon expertise and innovative technology.
Why did Optios start partnering with Aimy?
Because running a salon is more than just practicing your craft: you’re also a receptionist, scheduler, marketer, and bookkeeper all at once. Smart technology can now truly take those tasks off your hands. By partnering with Aimy, we can bring those tools to your salon faster than anyone else in the industry.
Will Optios remain the same Optios?
Yes. Optios will remain the trusted software platform for the Belgian salon market, with the same team and the same service. Your calendar, point-of-sale system, customer database, and everything else you work with on a daily basis will remain exactly as you know them. Optios has, however, been given a fresh new look: the same software, a new look. This fits with this new phase, in which your software is constantly expanding.
Do I need to do anything?
No. Nothing will change in your day-to-day operations. If you’d like to try one of the new tools, we’ll easily set it up for you. You can contact the support department for this.
Will anything change with my subscription or price?
No. Your current subscription and rates will remain unchanged in accordance with your contract. The new tools are optional add-ons with their own transparent pricing. You only pay for what you use, and you can cancel the add-ons at any time.
New Opportunities
What new tools are coming soon?
The first new tools are VoiceAI and the Salon Marketing Hub, and more smart solutions are in development. You can contact our support department to let us know you’d like to use one of the new tools. Setting it up takes just a few minutes.
What does VoiceAI do?
VoiceAI is the AI receptionist that answers your phone 24/7 and immediately schedules appointments in your calendar—even during treatments, on weekends, and after hours. This ensures that every call is answered while you stay with your client.
What is the Salon Marketing Hub?
With the Salon Marketing Hub, we manage your online campaigns from start to finish, including your advertising budget. In your dashboard, you can see exactly how many new bookings the campaigns generate and how much each booking costs.
How much do the new tools cost?
Each add-on has its own page with details and pricing. You only pay for what you use, and you can cancel the add-ons at any time on a monthly basis.
Am I required to use the new tools?
No, everything is optional. If you prefer to work the way you do now, nothing will change at all.
Will Optios be getting even more AI features?
Yes. This is just the beginning: we’ll continue to invest in smart tools that make your work easier.
Support & Information
Where can I go with my questions?
Yes. You can reach us at the same phone number, via chat, and at the same email address as always, in Dutch and French, and your regular points of contact will remain the same.
What happens to my data and that of my customers?
Your data and that ofyour customersremain yours. Nothing changes in how we handle it: the same privacy agreements (GDPR), as set forth in our privacy statement and data processing agreement, which you can view here.
Where can I go with questions?
As always, via help@optios.net or the chat button in your software. We're happy to help!